The national non-emergency number 101 is coming to North Yorkshire Police on 12 December 2011 and will replace the 0845 60 60 24 7 number. While 999 is a well-recognised number used to report emergencies, the 2010 British Crime Survey found that only 54% of the public knew how to contact their local police if they wanted to talk to them about policing, crime or anti-social behaviour.
The introduction of the 101 number will offer the public one easy way to contact their local police force.
The benefits of this new number include:
Calls from landlines and mobile networks cost 15 pence per call, no matter what time of day you call or how long you are on the phone.
101 is available 24 hours a day
When you call 101, you will be able to speak to the force control room via the automated switchboard. When you call 101, we will act on the information we receive. Calling 101 will not result in your call receiving a lower priority than if you had called 999 about a non-emergency issue.
For those callers who are deaf, hard of hearing or speech impaired, the service can be accessed via textphone on 18001 101
